Senior Software Engineer
Tim is a dedicated software engineer who has been instrumental in helping construct Focal’s products.
- focal@focalresearch.com
- +1 902 454 8856
- 7071 Bayers Rd Suite 309, Halifax, NS, B3L 2C2
Tim is a dedicated software engineer who has been instrumental in helping construct Focal’s products. As a key member of the development team, Tim helped bring Focal’s ALeRT BETTOR Protection and ALeRT BETTOR Customer Care software from initial stages to customer-utilized dashboards and training modules for staff and managers in hundreds of venues worldwide.
In addition to Tim’s work on the development side, Tim has also played a key role in the installation and deployment of the ALeRT software to multiple gambling operators’ secure cloud-based environments, working to ensure that the software is installed and configured correctly, and meets the high standards of security and performance required by the industry.
An integral part of the Focal team, he has also been involved in developing a complex automated testing environment to ensure that all software changes are problem-free, while his attention to detail and commitment to quality have helped to ensure that ALeRT is reliable and performs well for an exceptional user experience.
Team Members
Our Solutions
Prevent
Focal Prevent is a real-time risk detection system that identifies at-risk customers through live player data alerts, integrates with operator systems to support proactive, safer gambling initiatives, and enables operators to act early to reduce harm and meet compliance requirements.
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GO
Focal GO is a mobile app that gives staff real-time access to alerts, risk insights, and logging tools on the floor. It connects directly to Focal Prevent for seamless safer gambling delivery, and assists teams in taking timely, informed action without leaving the venue floor.
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Assist
Focal Assist is an anonymous mobile-based interactive tool for customers. With 24/7 access to 3rd party validated safer gambling tools, education and direct links to support.
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Care
Focal Care is a training system that equips staff with the skills to engage customers and use the Focal Prevent dashboard effectively. It includes role-based modules, system walkthroughs, and live or virtual training, and supports frontline teams in delivering consistent, confident safer gambling interactions.
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Comply
Focal Comply is a bespoke set of products and services to support operators and regulators in operationalizing and monitoring data for safer gambling effectiveness.
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Research
At the heart of Focal is our research into the prevention of gambling harms. We continually conduct research to inform best practices and to develop tools for risk management and player protection.
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