

For Better Customer Interactions
Quick, easy and customizable – the ALeRT™ BETTOR Customer Care program is a comprehensive resource for gambling operators to use in addition to their own policies, practices and staff training. The goal is to provide service staff with additional information and skill sets for undertaking effective customer interactions as part of normal customer care. This in turn helps gamblers make better decisions, making gambling safer for all those choosing to gamble.
Professional Trainers
Training Videos
Transcripts
Staff Resources
Quizzes
Access through secure client portal
Options for LMS Integration
Other Products
Publications & Research
Contact
- 7071 Bayers Road Halifax, Nova Scotia, Canada
- 1-902-454-8856
- focal@focalresearch.com