Communications Manager
Laura is an experienced communications professional that oversees an array of deliverables for the Focal team.
- focal@focalresearch.com
- +1 902 454 8856
- 7071 Bayers Rd Suite 309, Halifax, NS, B3L 2C2
Laura has worked in the marketing and communications field for almost twenty years. Holding the title of Communications & Project Management at Focal, Laura is responsible for a wide array of tasks.
As a key member of the communications team, Laura is involved in the development of press releases, newsletters, social media content, website content, videos, and more – helping to share the latest news and research that the Focal team is developing.
In addition, she helps keep the team on track by assisting with internal communications and supporting client deliverables. She utilizes various project management strategies and tactics to meet deadlines while also leaving room for agility in the face of changing client needs and industry standards.
Team Members
Our Solutions
Prevent
Focal Prevent is a real-time risk detection system that identifies at-risk customers through live player data alerts, integrates with operator systems to support proactive, data-driven safer gambling, and enables operators to act early to reduce harm and meet compliance requirements.
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GO
Focal GO is a mobile app that gives staff real-time access to alerts, risk insights, and logging tools on the floor. It connects directly to Focal Prevent for seamless safer gambling delivery, and assists teams in taking timely, informed action without leaving the venue floor.
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Assist
Focal Assist is an anonymous mobile-based interactive tool for customers. With anonymous 24/7 access to 3rd party validated safer gambling tools, education and direct links to support.
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Care
Focal Care is a training system that equips staff with the skills to engage customers and use the Focal Prevent dashboard effectively. It includes role-based modules, system walkthroughs, and live or virtual training, and supports frontline teams in delivering consistent, confident safer gambling interactions.
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Comply
Focal Comply is a bespoke set of products and services to support operators and regulators in operationalizing and monitoring data for safer gambling effectiveness.
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Research
At the heart of Focal is our research into the prevention of gambling harms. We continually conduct research to inform best practices and to develop tools for risk management and player protection.
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