Chief Technology Officer (CTO)
Frank is a highly skilled and experienced software developer specializing in predictive risk identification models for casinos and gaming operators.
Frank Ye
- focal@focalresearch.com
- +1 902 454 8856
- 7071 Bayers Rd Suite 309, Halifax, NS, B3L 2C2
Frank is a highly skilled and experienced software developer specializing in predictive risk identification models for casinos and gaming operators. He has an impressive track record of success in designing and developing innovative software solutions that deliver significant value to clients.
In addition to his software development expertise, Frank is skilled in managing IT infrastructure, including virtual machines, network security, storage, and backups. He has successfully provisioned and managed complete suites of cloud services, including AWS and Azure, for hosting software solutions for client use. Frank has also developed and maintained complete sets of Continuous Integration and Deployment (CI/CD) processes using Ansible and Jenkins.
With his broad range of skills and expertise, Frank is a valuable member of the Focal team. His proficiency in developing predictive models for various products offered by land-based casinos and online sports betting operators is well regarded in the industry. His focus on innovation and client satisfaction is reflected in the quality of his work and his dedication to delivering exceptional results.
Team Members
Our Solutions
Prevent
Focal Prevent is a real-time risk detection system that identifies at-risk customers through live player data alerts, integrates with operator systems to support proactive, safer gambling initiatives, and enables operators to act early to reduce harm and meet compliance requirements.
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GO
Focal GO is a mobile app that gives staff real-time access to alerts, risk insights, and logging tools on the floor. It connects directly to Focal Prevent for seamless safer gambling delivery, and assists teams in taking timely, informed action without leaving the venue floor.
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Assist
Focal Assist is an anonymous mobile-based interactive tool for customers. With 24/7 access to 3rd party validated safer gambling tools, education and direct links to support.
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Care
Focal Care is a training system that equips staff with the skills to engage customers and use the Focal Prevent dashboard effectively. It includes role-based modules, system walkthroughs, and live or virtual training, and supports frontline teams in delivering consistent, confident safer gambling interactions.
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Comply
Focal Comply is a bespoke set of products and services to support operators and regulators in operationalizing and monitoring data for safer gambling effectiveness.
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Research
At the heart of Focal is our research into the prevention of gambling harms. We continually conduct research to inform best practices and to develop tools for risk management and player protection.
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