Focal Comply
Custom Services for Compliance and Regulatory Oversight
Why Choose Comply
Focal Comply is a bespoke set of expert services to support regulators to turn complex gambling data into clear, accountable public protections.
From creating custom dashboards that show which risk indicators really matter, Comply makes it easier to see, request, and use the data that maps on to regulatory goals for safer gambling. Comply encompasses 30+ years of research in gambling and public health research studying risky and harmful behaviours.
Key Benefits for Operators
Meet and Exceed Regulations
Feel confident your tools/solutions are backed by trusted research and technology to advance safer play.
Ensure Player Protection & Impacts
Ensure staff are interacting with players to reduce gambling harms while also promoting safer sustainable play.
Right Data, Right Information
Understand your customers and demonstrate you are collecting the right data to showcase risk reduction.
Reporting, Evaluation & Metrics
Confidently report on the right metrics on the impacts of your safer gambling data collection, interactions and reporting.
Key Benefits for Regulators
Validate Operator Compliance Reports
Collect the best data to confirm an operator’s in-house system is reducing gambling risk and harm.
Product Development
Use our services to develop new regulatory systems for overseeing gambling data.
Best Evidence for Updating Regulations
Stay current. Access applied gambling research from data collection to evaluation.
Safeguard the Public
Meet community standards and public expectations for risk mitigation.
Workshops & Training
Access expert guidance in defining data parameters from Operators, evaluations metrics and markers of risk and harm.
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Focal’s Intelligent Solutions
Prevent
Real-Time Risk Identification and Safer Gambling Messaging System
GO
On-the-Floor Insights and Interaction Management
Care
24/7 Online Customer Care Training Portal
Assist
Digital Safer Gambling Resources for All Customers
Research
Independent and Collaborative Research for Real-World Application
