Focal Comply
Why Choose Comply
Focal Comply is a bespoke set of products and services designed with evolving regulatory requirements in mind. From operationalizing evaluation metrics, validating technical risk detection systems, and monitoring data, Comply is the heart of Focal Research. It encompasses 30+ years of research in gambling and public health research studying risky and harmful behaviours.
Key Benefits for Operators
Meet and Exceed Regulations
Feel confident your tools/solutions are backed by trusted research and technology to advance safer play.
Ensure Player Protection & Impacts
Ensure staff are interacting with players to reduce gambling harms while also promoting safer sustainable play.
Right Data, Right Information
Understand your customers and demonstrate you are collecting the right data to showcase risk reduction.
Reporting, Evaluation & Metrics
Confidently report on the right metrics on the impacts of your safer gambling data collection, interactions and reporting.
Key Benefits for Regulators
Validate Operator Compliance Reports
Collect the best data to confirm an operator’s in-house system is reducing gambling risk and harm.
Product Development
Use our services to develop new regulatory systems for overseeing gambling data.
Best Evidence for Updating Regulations
Stay current. Access applied gambling research from data collection to evaluation.
Safeguard the Public
Meet community standards and public expectations for risk mitigation.
Workshops & Training
Access expert guidance in defining data parameters from Operators, evaluations metrics and markers of risk and harm.
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Our Solutions
Prevent
Focal Prevent is a real-time risk detection system that identifies at-risk customers through live player data alerts, integrates with operator systems to support proactive, data-driven safer gambling, and enables operators to act early to reduce harm and meet compliance requirements.
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GO
Focal GO is a mobile app that gives staff real-time access to alerts, risk insights, and logging tools on the floor. It connects directly to Focal Prevent for seamless safer gambling delivery, and assists teams in taking timely, informed action without leaving the venue floor.
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Care
Focal Care is a training system that equips staff with the skills to engage customers and use the Focal Prevent dashboard effectively. It includes role-based modules, system walkthroughs, and live or virtual training, and supports frontline teams in delivering consistent, confident safer gambling interactions.
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Assist
Foal Assist is an anonymous mobile-based interactive tool for customers. With anonymous 24/7 access to 3rd party validated safer gambling tools, education and direct links to support.
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Research
At the heart of Focal is our research into the prevention of gambling harms. We continually conduct research to inform best practices and to develop tools for risk management and player protection.
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