Focal Research Consultants LimitedFocal Research Consultants LimitedFocal Research Consultants Limited
(Monday - Friday)
focal@focalresearch.com
Halifax, NS, Canada, B3L 2C2
Focal Research Consultants LimitedFocal Research Consultants LimitedFocal Research Consultants Limited

Research and Publications

Latest Research

Exploring Session Length and Player Risk

Focal Research and the University of Nevada, Las Vegas International Gaming Institute (IGI) explored the relationship between risk of gambling-related harm and the length of EGM play sessions using real-world player data.

Developing the Affordability Index

Identifying overspenders has become a priority for operators but poses several challenges as affordable limits vary strongly between players. Focal developed effective algorithms and profiles for accurately detecting and assisting at-risk 'Overspenders'.

Evaluating Safer Gambling Interactions

Data gathered during the 2019 UK Casino Trial of the ALeRT BETTOR Protection System was used to assess the impact of safer gambling interactions by UK casino staff in reducing behaviours associated with customer risk for gambling problems.

Government Reports

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Focal Reports & Papers

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Journal Publications

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External Reports

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Our Solutions

Prevent

Focal Prevent is a real-time risk detection system that identifies at-risk customers through live player data alerts, integrates with operator systems to support proactive, data-driven safer gambling, and enables operators to act early to reduce harm and meet compliance requirements.

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GO

Focal GO is a mobile app that gives staff real-time access to alerts, risk insights, and logging tools on the floor. It connects directly to Focal Prevent for seamless safer gambling delivery, and assists teams in taking timely, informed action without leaving the venue floor.

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Assist

Focal Assist is an anonymous mobile-based interactive tool for customers. With anonymous 24/7 access to 3rd party validated safer gambling tools, education and direct links to support.

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Care

Focal Care is a training system that equips staff with the skills to engage customers and use the Focal Prevent dashboard effectively. It includes role-based modules, system walkthroughs, and live or virtual training, and supports frontline teams in delivering consistent, confident safer gambling interactions.

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Comply

Focal Comply is a bespoke set of products and services to support operators and regulators in operationalizing and monitoring data for safer gambling effectiveness.

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Research

At the heart of Focal is our research into the prevention of gambling harms. We continually conduct research to inform best practices and to develop tools for risk management and player protection.

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